Policies & Frequently Asked Questions
OUR COVID & SICK POLICY:
• COVID: If you have/had Covid, please wait at least 5 days from date of 1st positive test before coming to dance. A mask must be worn if you are within the 6-10 day range, due to the close contact nature of our services. If you prefer not to mask, we ask that you wait until day 11 from date of 1st positive test before coming in. We follow all current CDC Guidelines.
• ILLNESS: If you have any symptoms of illness, please do not come in. If you feel like you are coming down with something, call us right away to reschedule your lesson. Our voicemail is available 24/7.
Thank you for helping to keep our dance community safer.
Where are you located?
322 S. Main St., -2nd floor- Downtown Rochester
Between 3rd & 4th street. On the East side of the street.
We are on the 2nd floor above Hepplewhite's, next to O'Connors.
We do NOT have an entrance directly on Main St.
Our parking & entrance is around in the back of the building.
Look for a black & white striped awning, that's our entrance. Get ready to have fun!
The Intro Package & Getting Started:
The Intro Package pricing (and most of our package pricing) is good for one person or for a couple. That is the total price (not a per person price). You can easily buy your Intro Package online here at our Online Store, and then simply call us when you are ready to schedule in your first lesson. We do not have a way to book lesson appointments online. As a reminder, all lesson packages expire at 6 months from the date of purchase. Lessons are 45 minutes and are scheduled at your convenience to fit your schedule, so you won't see those openings on our "Event" calendar. Our available private lesson times are Mon-Thurs 3pm-9pm, Saturdays 8am-2pm, as well as other days & times upon request. Typically students find that taking 1 or 2 lessons a week provide the best rate of progress and retention. The Intro Package can be used by any level dancer and to learn any dances you're interested in. If you don't know specifically what dances you'd like to learn, that's great! Our experienced and professional instructors will guide you along the way and provide you with a great experience!
Dress Attire:
Casual and comfortable attire is suggested for your private lessons and groups. Clothes that you can move easily in is always the best option for dancing. Students tend to dress up a little, such as business casual, for the parties. Our studio is kept on the cooler side for private lessons, so you may want to dress in layers. At parties and more crowded events, the studio can become a bit warm, so please dress lightly for these occasions.
Shoes:
In order to keep our dance floor in optimal condition (and to give you the best dancing experience) it is required that you bring a clean pair of shoes to change into while you are here at the studio. Shoes worn in from off the street will not be allowed on the floor. We recommend suede sole dance shoes to give you the best dancing experience. They will give you just the right amount of grip & slip. If dance shoes are not an option, no worries! Any dressy type shoe with a leather sole bottom will work too. Yes ladies, Flats are great! Please refrain from stilettos, flip flops and tennis shoes. All shoes must be clean, dry, and should provide you stability. This will help ensure a safe, smooth and enjoyable dance across our high quality, professional dance floor. Thank you for your understanding and cooperation of this policy.
HOW DO I MAKE A RESERVATION FOR THE DANCE PRACTICE PARTY SESSIONS?
We offer great Dance Practice-Parties every month. Reservations are not needed! Simply come in and enjoy. Open to singles, couples, groups of friends, and public welcome, always! BYOB, $15 per person, cash preferred, pay at door. View our Calendar of events for specific Party dates and details. We also highly recommend following us on Facebook for any schedule changes due to weather, etc.
ZUMBA RESERVATIONS are not needed. Follow our Calendar for current running times. Drop-ins welcome, first class is free! For men, for women, for all! We also highly recommend following us on Facebook for any schedule changes due to weather, etc.
Lessons:
Please plan to arrive 10-15 minutes early to all scheduled lessons, in order to change shoes & fill out any paperwork.
Private Lessons are 45 minutes and are scheduled at your convenience to fit your schedule, so you won't see those openings on our "Event" calendar. Our available private lesson times are Mon-Thurs 3pm-9pm, Saturdays 8am-2pm, as well as other days & times upon request. Typically students find that taking 1 or 2 lessons a week provide the best rate of progress and retention. Our Private Lessons are available for learning any dances you're interested in. If you don't know specifically what dances you'd like to learn, that's great! Our experienced and professional instructors will guide you along the way and provide you with a great experience!
Group Lessons by themselves (such as a 4 Week Group Series) are usually 45 minutes.
Group Lessons that are attached to the Parties are 30 minutes.
Workshops are typically 1 Hour.
DO I NEED A PARTNER? No partner-no problem!
Any and all lessons can be done solo, and you'll learn so fast that way! We rotate dancers in our group classes and our friendly, social dancers dance with everyone at the parties. Not comfortable rotating partners just yet, that's ok too! We make it fun for everyone, with our flexible, professional and easy going atmosphere.
What are the Group/Party Student Cards?
Our price for a One-Time class for Groups & Parties is usually $15 per person. But with the Group/Party Student Card, you get a discount on your Groups & Parties, as it includes 10 admissions for $120. Good towards any of our regular Group Lessons and Dance Parties. Student cards are only available to currently enrolled Private Lesson or Series students. The Group/Party Student Card can be shared with your friends, family, kids, whoever! Enjoy! (Our Fitness Punch Cards also work the same way, but the One-Time rate is $12 per class, or the punch card is 10 admissions for $100.)
Private Lessons vs. Group Lessons:
If you have any goal in mind, such as for a wedding or event, or if you personally want to get the most for your money, and increase your level of dancing at a faster pace, then Private Lessons are the way to go, hands down. Group Lessons are designed to be an added bonus to use alongside your private instruction. Group Lessons basically give a general overview of different dances, are not customized to your specific dancing and movement and they go at the pace of everyone in the class. Private lessons are customized to you, for you & what you have in mind, and are available for your convenience 7 days a week.
Please note that Private Lessons do not necessarily mean you have the entire studio to yourself (however, that can be arranged). Private Lessons are one-on-one with your instructor, and other students might also be on the floor taking their lessons with their own instructor. Group Lessons are lessons with one instructor dividing their time & attention to several other couples as well.
Open to the public, what does that mean?
We pride ourselves on being an open dance studio. That simply means that you do not have to be a "member" in order to enjoy all the fun and incredible events we host here on a regular basis! Come one, come all! You are welcome to attend anything we offer! Bring your friends and enjoy a professional and exciting dance atmosphere!
STUDIO POLICIES:
• We are a professional, yet easy going, family owned, local business. With our 5 star customer satisfaction rating, you can feel confident that we take excellent care of our customers and provide quality service.
Although all sales are final, exchanges for different services can be made upon request.
• All scheduled lessons require at least 24 hour notice if you need to cancel or reschedule a lesson, otherwise you may be charged your normal lesson rate. If you need to reschedule your lesson, please call us right away. Our voicemail is available 24/7.
• All sales and lesson packages, including the Group/Party Student Cards and gift certificates, expire at 6 months from date of purchase. Some restrictions apply for certain holiday sales or special events. See studio for details.